FREQUENTLY ASKED QUESTIONS
We make every effort to ensure that the products we showcase on our website match what you will receive. However, there may be slight variations in color or design due to lighting or different monitor settings. Rest assured, the item you receive will be of the same high quality as shown in the pictures. If you have any concerns or specific questions about a product, feel free to reach out, and we will be happy to assist you!
You can view your sales receipt by logging into your account on our website. Once logged in, go to your Order History section, where you will find a detailed list of your past orders. Click on the specific order, and you’ll be able to download or view your sales receipt there
To return an item, please follow these steps:
Review Our Return Policy: Check our return policy to ensure the item is eligible for a return. Items typically need to be in unused, unworn condition with all original tags attached.
Request a Return Authorization: Contact our customer service team to initiate the return process. You can do this by emailing us or filling out the return form on our website.
Prepare the Item for Return: Once your return is approved, carefully pack the item in its original packaging (if available) along with the receipt or proof of purchase.
Ship the Item Back: We will provide you with a return shipping label or instructions on where to send the item. Make sure to use a tracked service for your return to ensure it arrives safely.
Refund Processing: Once we receive the returned item, we will process your refund according to our policy. You’ll receive the refund back to your original payment method.
If you need any help with the return process or have any questions, feel free to reach out, and we’ll be happy to assist!
We do restock items that are marked as "out of stock" whenever possible. Restocking depends on the availability from our suppliers and manufacturers.
To make sure you don’t miss out on an item you love, you can sign up for back-in-stock notifications on the product page. Once the item is available again, you’ll be notified immediately.
If you need help finding similar items or have any other questions, feel free to reach out!
You can ship your order to the address you provide during the checkout process. We offer various shipping options, including standard and expedited shipping, to ensure your order reaches you in a timely manner.
If you need to update your shipping address after placing an order, please contact us as soon as possible, and we’ll do our best to accommodate the change before your order is shipped.
If you have any further questions or need assistance, feel free to let us know!