At Canada Goose, we are committed to the quality of our products and the satisfaction of our customers. Returns are accepted within 30 days of the purchase date provided the item(s) meet the return conditions:

  • Unwashed
  • Unworn
  • Original tags still attached
  • Socks must be returned in unopened original packaging

Additional return conditions for Footwear include:

  • Full set of shoes 
  • Both sets of laces
  • Dust bags
  • Physical case

Any shipping fees on the original order are final and will not be refunded. 

Gift Set must be returned as a set, no individual items, online returns only.

Create a Return

BY MAIL: Return Online Order by mail
IN-STORE: Return Online Order at a Canada Goose Store

our order within 30 days of the purchase date using a Canada Goose complimentary return label and place a new order for the product you would like to exchange it for.

If you need to return a product or have any questions, feel free to contact us:

Our customer service team can assist you with any return requests and guide you to the nearest warehouse for efficient processing.